Phase III: Application Support

On-Site Application Support

MCC will support the operators on the line to assure that the label performs as expected and can help troubleshoot problems with application setup. During qualification or production, the Technical team can be onsite or support remotely.

Application Assistance

• Equipment setting
• Application speed adjustments
• Various adhesive types and precise applications
• Line Audits / Evaluation
• Root Cause Analysis
• Production launch
• Providing support On-Site or Remotely
• Training

With a new customer, we can offer in depth training sessions. Typically, the participants can include operators, quality, technical and procurement personnel. We are able to provide both classroom and “hands on” sessions at the applicator, to re-enforce the messages to the customer. We also provide refresher training if the customer requests. Elements we cover in training include:

• Construction of the label
• Different material options
• Optimal storage and handling
• Good housekeeping
• Optimal application methods
• Fault finding and root cause analysis